customer service lines
If you are a current member, see our complete list of customer service telephone numbers.
provider service lines
Providers (physicians and medical practitioners) may call us using our Provider Information Lines. We also have Network Development Representatives to serve health-care providers.
need a health plan?
Are you looking for employer group health plans? Health Advantage, an affiliate of Arkansas Blue Cross and Blue Shield, is committed to providing easy access to customers on the local level. Choose one of the following to receive information:
A Note Regarding Health Advantage Customer Service
Health Advantage Customer and Provider Service areas exist to allow customers and
providers to verify benefits, check the status of claims and make other inquiries.
Information, whether provided by a Customer Service Representative or Provider Service
Representative, is kept as up-to-date as possible. However, the status of an employer
group's contract with Health Advantage may change at any time, as may an individual's
employment status. Such changes may not be immediately communicated to Health Advantage.
In addition, the processing of a given claim may reveal information that affects
the coverage for medical services. For these reasons, no guarantees of coverage
can be provided, and verification of benefits does not constitute a guarantee of
payment for medical services.
Health Advantage is an Independent Licensee of the Blue Cross and Blue Shield Association
and is licensed to offer health plans in all 75 counties in Arkansas.