The BlueCard® Program
The concept behind the BlueCard program is simple — peace of mind that your health-care
needs will be met when you are traveling or living outside of Arkansas.
As a member of a Health Advantage health plan, your ID card is your link to coverage and
network providers throughout the United States and the world.
The BlueCard program is a national program that allows members to receive the same
health-care benefits and balance billing protection of their local Blue Plan when traveling
or living outside of their Plan's area. Members also enjoy the convenience of having access
to the BlueCard Worldwide® network of participating hospitals.
All About BlueCard
BlueCard Member Brochure (PDF): The place to start for information on BlueCard
How the BlueCard Program Works
Information for Members Traveling Outside Arkansas
Information for Members Living Outside Arkansas
Frequently Asked Questions (FAQ)
The BlueCard program has two components:
1. National Coverage
Any Health Advantage member can take advantage of the program when traveling or
living in another Blue Plan area anywhere in the country. More than 85 percent of
all hospitals and physicians throughout the United States contract with Blue Cross and
Blue Shield Plans. The BlueCard program links each of these health care providers.
2. Coverage Abroad
BlueCard Worldwide lets you use your ID card to receive covered inpatient care at
participating hospitals in many countries around the world. BlueCard Worldwide participating
hospitals are located in major travel destinations and business centers around the world. When
you're traveling or temporarily living outside the United States and require inpatient hospital
care, show your ID card to any of these participating hospitals, and your claim will be handled
just like it is at home.
Finding a Provider
The BlueCard program makes it easy for you to obtain information about doctors and hospitals
participating with a Blue Cross and Blue Shield Plan outside your Blue Plan's area. Simply
pull out your ID card and call BlueCard Access® at 1-800-810-BLUE (2583) for the names and
addresses of participating doctors and hospitals in the area where you are traveling or living. If
you are traveling abroad, you can use the toll-free number outside the United States by using an
AT&T Direct® Access Number.
To find a BlueCard health care provider anywhere from coast to coast and
to view a map with detailed driving instructions, visit the
National Doctor & Hospital Finder.
You have the option of using a non-participating hospital or doctor, but you may have to pay
that provider directly and then file a claim with Health Advantage for reimbursement of covered
expenses. Also, a non-participating provider may not accept the plan's allowances as payment in
full; therefore, you would be responsible for any account balance above these allowances. Coverage
may vary, so contact Health Advantage for details.
In case of an emergency, seek immediate care from the nearest provider.