members



personalized services

Online — 24/7 access to pharmacy and medical claims, benefit information, and much more through our online self-service center, My Blueprint.
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By Phone — Use our interactive voice response system to check on a claim, review benefits and much more.

My Health Savings Account (HSA) — For members with a qualified high-deductible health plan.

Review Your Doctor — Let others learn from your experience during your last doctor's office visit.


popular links

My Health Plan — A summary of your benefits.

Coverage Policy

Medical Policy and Pre-certification/Pre-authorization — Policy and pre-certification/pre-authorization information for out-of-area members.

Forms

Health Care Law Updates

Member Discount Programs

Blue Distinction Centers — Hospitals that demonstrate superior capabilities.

Patient-Centered Medical Homes

Other Insurance/Coordination of Benefits (COB) (PDF) — We want to pay your eligible claims as fast as possible, so please fill out this form to let us know what other insurance you may have.


specific groups

Arkansas State and Public School Employees

Arkansas State and Public School Retirees

Dental Plan Members


health & wellness information

Be a Patient Champion

Health Information and Nurse24SM

Health Education Programs

Case Management Services

Medical Management

Preventive Health Information

Blue & You — Member magazine.

Blue & You Fitness Challenge

Mother Hood — Our Facebook community.


let us help you

Contact Us (En Español)

BluesEnroll — Enrollment center that allows participating members to review benefits and update information.

BlueCard® — Health care coverage when you are living or traveling out of state.

your rights as our member

Whether you need to report fraud and abuse, file an appeal if a claim is denied, get prior approval for outpatient scanning services, protect your privacy, we can help.

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