Virtual Health
is now available for select plans! Get expert healthcare for non-emergencies.
Register todayBlueprint Portal is a members-only website that will help you understand and manage your health plan so you’re able to find quality, patient-focused healthcare at the best possible price.
Unfortunately, in times of crisis, there are always scammers trying to take advantage of the situation. The current outbreak of the novel coronavirus is no different. You may see the following advertisements or solicitations on the internet, by email or in person:
Don’t take the bait. Pay attention to local and federal authorities. Watch the news. If you think a message could be a scam, it probably is. If someone says they are from Arkansas Blue Cross and Blue Shield, hang up and call our customer service number on the back of your member ID card. If the call did come from one of our customer service representatives, we should have a record of the call.
24/7, free consultation with a registered nurse
Access to medical help through your smartphone, tablet, and/or computer when unable to see your primary care physician.
Enrollees can contact case managers 8 a.m. – 6:30 p.m.
Enrollees can contact case managers 8 a.m. – 4:30 p.m. Members not enrolled in case management who would like to speak to a registered nurse about COVID-19 or any healthcare needs can call 800-225-1891.