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News and announcements

New claims payment options available through ECHO Health

On July 10, 2023, Arkansas Blue Cross and Blue Shield Dental transitioned to a more efficient and faster reimbursement and explanation of payment (EOP) process through PNC Healthcare and ECHO Health.

Dental Symposium

Please join us for the Third Annual Medical Dental Integration (MDI) Symposium. This year's theme is Interoperability and Clinical Information Sharing to Improve Health Care outcomes.

Dental Records Request

As part of our Quality Assurance and Utilization Management program, we conduct periodic audits of dental records to assess the delivery of necessary and appropriate care. As a result, you may receive an encrypted email from our clinical operations team requesting specific patient records.

United Concordia's network expansion letter

We are excited to announce effective October 1st 2022, United Concordia's network that supports the Federal Employees Dental and Vision Insurance Program (FEDVIP), and also provides access for members of their commercial business, is expanding to provide increased access to care through our Arkansas Blue Cross PPP network.

Federal Blue Cross and Blue Shield Dental Claims [pdf]

An Arkansas Blue Cross-issued submitter ID (E####) is required for providers submitting electronic claims through a clearinghouse, direct data entry on Availity or through secure file upload.

Caring for Your Pregnant Patients [pdf]

Maternal mortality rates are rising in the U.S.¹ Poor oral health increases a pregnant woman's risk of high blood pressure, a precursor to preeclampsia, which can lead to major complications, even death. Fortunately, with proactive, preventive medical and dental care, the risk of maternal mortality decreases.

Medicare Advantage Can Grow Your Practice [pdf]

Each day 10,000 people in the U.S. turn 65. The population of adults 65 years of age and older is growing and will likely be a larger part of your dental practice in the years ahead.