ASE/PSE Frequently Asked Questions

For additional information on the following subjects, please refer to your Summary Plan Description.

Eligibility and Enrollment

How to use your Health Plan

Cost

BlueCard Program

Claims Processing

Appeals

Other Insurance and Coordination of Benefits

Other Helpful Information

Contact information mailing address:
P.O. Box 8069
Little Rock, AR 72203-8069

Customer service: 800-482-8416

Interactive voice response (available 24/7): 800-482-8416

Blueprint Portal: Call 800-482-8416 for help with questions.

Equian|Trover Solutions (HealthCare Recoveries): Call 800-945-0323 to report a motor vehicle accident or injury that includes third-party liability.